Parkamo mobile app Privacy Policy

effective as of 2017-06-30

/Parkamo mobile app Privacy Policy
Parkamo mobile app Privacy Policy 2020-08-17T10:56:00+00:00

1. About the Parkamo Privacy Policy App

By using the services of Parkamo GmbH (“Parkamo”), you entrust your personal data to Parkamo. In order to enable you to exercise your rights, we inform you in this privacy policy (the “Parkamo Privacy Policy App”) what types of personal data Parkamo collects, why Parkamo collects such data, and what Parkamo uses such personal data for. Parkamo collects, processes and uses your personal data in accordance with the provisions of the General Data Protection Regulation (GDPR) (EU) 2016/679 and other applicable legislation for the protection of the right to privacy and personal integrity, including any other legislation implemented under Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.


2. Service provider

Parkamo GmbH, HRB 252330, C/O EPTI, Luise-Ullrich-Straße 20, 80636 München, Germany


3. Personal data collected by Parkamo

3.1. Personal data means any information concerning the personal or material circumstances of an identified or identifiable natural person.

3.2. The personal data which Parkamo may process or use will be directly or indirectly provided by you to Parkamo, e.g. in connection with the registration of your user account with Parkamo, in connection with using the mobile phone application (the “App”), the Parkamo website (the “Website”) or any other services provided by Parkamo or when you contact Parkamo (together, the “Parkamo Services”). Such personal data are collected by Parkamo in order to provide the aforementioned Parkamo Services and comprise, e.g., data of the following categories: Contact data: When registering your Parkamo user account and/or using any Parkamo Services, Parkamo will collect personal data for identification purposes such as your first name and surname, address, personal password (encrypted), e-mail address, mobile phone number, vehicle registration number and other data you provide in connection with the Parkamo Services you wish to buy.

Location data: When using certain Parkamo Services, Parkamo collects data about the exact GPS location of your mobile phone by way of real- time transfer if you have allowed the App to access location services. This also applies to the GPS location of your vehicle if the vehicle has such a built-in function enabled. For the purposes of collecting such location data, you must allow access to location services on your mobile phone.

You may revoke your consent to the collection, processing and use of such location data by Parkamo at any time by discontinuing to use the Parkamo Services that require location data or by disabling access to location services in your mobile phone settings.

Payment data: When registering your Parkamo user account, you will be asked to provide certain payment data depending on the payment method selected by you and approved by Parkamo, e.g. credit card information.

Technical data: When downloading the App and/or using the Parkamo Services, certain technical data or codes may be collected such as the device-ID or the model of your mobile phone.

Parking data: When you are using certain Parkamo Services, Parkamo collects, processes and uses certain data such as the start and end time of the parking process and the total parking fee accrued.


4. Purpose of collecting, processing and using data

4.1. Parkamo collects, processes and uses your personal data in order to offer, maintain and improve the Parkamo Services, to manage the Parkamo Services and to provide a corresponding customer service to you.

4.2. Parkamo also collects, processes and uses personal data to comply with its statutory duties or legal requirements or to comply with public authority orders.

4.3. Parkamo may also collect, process and use your personal data in order to assist you when registering your user account and to provide you with further information about the Parkamo Services, e.g. in case your registration process has been aborted because of an interruption.


5. Transfer of personal data to third parties

5.1. Parkamo may transfer your personal data to third parties for the purposes set out in section 5 above in line with the Parkamo Privacy Policy App and in compliance with the statutory provisions.

5.2. In order to ensure proper settlement of the parking fees and to permit the necessary monitoring regarding parking processes by the competent police authority or the relevant parking operator, Parkamo transmits to the relevant parking operator the data listed below:

  • vehicle registration number,
  • date, time and duration of the relevant parking process,
  • parking area/zone and area code,
  • charged parking fee.

5.3. Your personal data will be processed in a computing centre of AWS in AWS London. Parkamo ensures that sufficient technical and organisational measures for the protection of such personal data are in place.

5.4. Parkamo transfers your personal data to AWS for storage and notification purposes.

5.5. Depending on the payment method selected by you and approved by Parkamo, payment data may also be transferred to relevant payment service providers for execution of the payment process. In this case, the payment services provider is responsible for your payment data. Where “direct debit” is the selected payment method, the account details will be collected, stored and transferred by Parkamo, together with the payment amount owed, to Payment Services in country payment providers are based in.

Where “credit card” or “PayPal” is the selected payment method, only the payment amounts owed will be transferred to the relevant payment services provider, i.e. where “credit card” is the selected payment method, to the payment service provider active in country, and where “PayPal” is the selected payment method, to PayPal. When effecting payment through PayPal, the bank details stored by PayPal will be used by PayPal for payment. Parkamo has no access to such data.

5.6. In the event of failure to effect a payment despite it having fallen due, personal data will be transferred to a debt-collecting agency, to the extent this is necessary for collecting the claim.


6. Right of information

You have the right at any time to request information free of charge regarding your personal data stored with Parkamo as well as their origin, recipients or categories of recipients to whom the data are transferred and the purpose for which they are stored, collected or used. Please direct your request, with all details necessary to clearly identify you, to Parkamo’s customer service using the contact details set out in section 13.


7. Right to correction, blocking and erasure

You have the right to have data corrected, blocked or erased in case the personal data stored with Parkamo should be incomplete or inaccurate or processed other than for the purposes stated in section 5 or in breach of any other provisions of applicable law. Please direct your request, with all details necessary to clearly identify you, to Parkamo’s customer service using the contact details set out in section 11.


8. Right to revoke a consent

If you have given your consent for the use of data, you may revoke such consent at any time with future effect. Please direct your request, with all details necessary to clearly identify you, to Parkamo’s customer service using the contact details set out in section 11.


9. Data security

9.1. Parkamo takes the protection of your personal data very seriously. To the extent Parkamo collects, processes or uses personal data, this will be done on servers located inside the EU.

9.2. When storing your personal data, Parkamo takes all required and appropriate technical and organisational measures to protect your personal data from unauthorised access, modification or destruction. Such measures will be adjusted in line with the state of the art.

9.3. Access to data will be strictly limited by various methods (e.g. a user authorisation and passwords are required, and access to your data will only be given to designated employees who need such access to perform their work duties). Other safety measures that apply for access to your personal data include encryption, firewalls and physical boundaries as well as restricted access to buildings or files.


10. Amendments to the Parkamo Privacy Policy App

Parkamo reserves the right to amend the Parkamo Privacy Policy App from time to time. If any amendments are made to the Parkamo Privacy Policy App which implement a modification of the way Parkamo collects, processes or uses your personal data, Parkamo will notify you of any such amendments, e.g. via the App or by email. Should you continue to use the Parkamo Services after having been notified of such amendments, you are deemed to have accepted the amendments. Parkamo recommends that you regularly read the Parkamo Privacy Policy App for the most recent information on how Parkamo collects, processes and uses your personal data.


11. Contact details

Should you have any questions or comments regarding the Parkamo Privacy Policy App, please contact Parkamo’s customer service: support@parkamo.com